Returns & Exchanges

Refund

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We do not offer refunds for customers who return orders repeatedly or consistently also known as "wardrobing". If we suspect this, we respectfully decline your future orders. To be eligible for a return, items must be non-used, in new condition with tags on the product to qualify. We will not process refunds for products with animal hair, stains, marks, fragrance, tears, or any sign of wear. These items will be returned to you at your expense or recycled. 

ALL SCARVES ARE FINAL SALE, IF RETURNED, NO CREDIT WILL BE ISSUED! 

Exchange

We offer (1) exchange per order "You can exchange the entire order or a single item but, this can only be provided (1) Time per order. We offer this option for an order that is returned for a different size, color, or product within 10 days of purchased. Items must be non-used, in new condition with tags on the product to qualify. We will not accept exchanges for products with animal hair, stains, marks, fragrance, tears, or any sign of wear. These items will be returned to you at your expense or recycled. We appreciate your understanding. We process exchanges free of charge and mail the new item(s) to you after processing has taken place.

Return Instructions

Prepare Your Return

Start your return by writing on the packaging slip or by including a small note inside the package you plan to return. On the note make sure to include if you would like a refund, store credit, or exchange. If you choose exchange please provide exact details of what size, color, or product.

Sending Your Package

Use our provided packaging or your own and travel to a local USPS, UPS, Fedex, or shipping carrier to return your package. We do not provide pre-paid shipping labels or returns at this time. You are responsible for returning your package.

Mail the package back to:
 Modern Abayati
13132 W Warren Ave
Dearborn, MI 48126
 

Updates

Once the package arrives back to our shipping facility we will process the returned package within 1 - 5 business days. At the time of processing we will send you an email confirmation confirming we have received the package and are working to complete your return.

Damaged Items

If you receive an item that is damaged, defective, torn or has any problems from a manufacturing defect contact us within 7 days of receiving the item in order that we can assist in provide a solution. If you wait beyond 7 days and notify us at a later time we will be unable to replace, refund, or provide any credit for the item.

Have Questions?

Email Us: support@modernabayati.com

Send your returns to:
 Modern Abayati
13132 W Warren Ave
Dearborn, MI 48126